Live
Revenue
Daily / weekly / monthly. By doctor, by service, by visit type. GST/VAT broken out.
Analytics
Run your clinic like you can actually see it.
Revenue, patient flow, Rx patterns, no-show rate, pharmacy margin, doctor load — all live on your operational data. Plus Clio-surfaced insights that read 90 days for you and tell you what to act on.
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Live data · AI insights · CSV export · Custom KPIs
Dashboards
Eight dashboards. Every one live.
No nightly batch. No separate data warehouse. The same database that runs your queue runs your numbers, in real time.
Per doctor
Patient flow
New vs returning, walk-ins vs booked, no-show rate, average wait time, peak hours heatmap.
Per shift
Doctor load
Consults per day per doctor, avg consult length, peak hours per doctor, visiting vs full-time.
Top drugs
Rx patterns
Top drugs, top diagnoses, drug-to-condition fit. Spot stewardship gaps (e.g. antibiotic over-prescribing).
Drop-off
Retention + churn
Returning-patient rate, time-to-second-visit, lost-to-follow-up. Identify drop-offs.
Per drug
Pharmacy revenue
Per-drug margin, fast vs slow movers, expired-stock value. Reorder suggestions.
Hourly
Queue performance
Median wait by hour, by doctor. Compare to your stated wait promises.
SQL view
Custom KPIs
Build your own metric — e.g. "% of paeds visits with a vaccination given." We expose the SQL view.
Clio AI insights
What did the last 90 days say about your clinic?
Clio reads your operational data weekly and surfaces anomalies, patterns, and revenue opportunities. Examples below — every clinic gets its own.
Wednesdays are your best day. Saturdays are your worst.
Last 12 weeks: Wed averages 38 patients with 92% slot fill; Sat averages 19 patients with 31% no-show. Suggestion: cut Sat hours or promote a Wed-only deal.
Colleague's avg consult is 18 min. The clinic avg is 11 min.
She's seeing 21 patients/day vs 32 for the others. Either price up her time, give her shorter consult slots, or book her into multi-doctor flows.
34% of your hypertension Rx aren't reordered after 90 days.
That's a refill-recall opportunity. We'll auto-draft a follow-up SMS template. You approve, we send — patients return for the 90-day check.
Pharmacy margin on amoxicillin is 8%. The market avg is 22%.
You're buying from a single distributor. Your top 5 drugs by volume have 3 alternative suppliers in your area. Average savings: $1,480/month.
New-patient growth slowed from 14% to 4% over the last 8 weeks.
Referrals from Colleague dropped to zero in week 3. Worth a check-in call — that single referrer drove 22% of your new visits last quarter.
Average wait time spikes to 41 min between 11:00 and 12:30.
You're booking 9 slots into that window but Doctor runs 14 min average. Either reduce to 7 slots or stagger walk-ins to after lunch.
These are illustrative. The real ones are tailored to your data.
The first insight Clio gave me: I was losing $4,800 a month on a single supplier. I switched. That paid for MediSero+ for 3 years.
FAQ
Analytics questions, answered.
Is the data live?
Yes. Every metric is computed on your actual operational data — same DB as the queue, Rx, billing. No nightly export, no separate BI tool. Yesterday's numbers are visible the moment you open the dashboard.
What about HIPAA / DPDP Act 2023 for analytics?
All analytics views are aggregated + de-identified by default. Per-patient drill-down requires the same role permissions as patient timeline access. Audit log captures every analytics query that touched a specific patient.
Can I export to Excel / Google Sheets?
Yes — every dashboard has a CSV export. For ongoing exports we ship a read-only DB connection for your accountant or data analyst.
Are the insights AI-generated?
Yes — Clio reads your last 90 days of operational data and surfaces anomalies, patterns, and revenue opportunities. They're suggestions; the doctor decides what to act on.
Can I build my own metric?
Yes. The Custom KPIs builder lets you compose a metric from existing fields (visit type, drug, diagnosis, doctor, date). Saved metrics show up on every dashboard.
Stop running your clinic on vibes.
Free 14 days. Full analytics on day 1 — even on day-1 data.
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